The RadBeacon app from Radius Networks requires an iOS iPhone, iPad or iPod touch running iOS 7.1 or higher and equipped with Bluetooth 4.0 capabilities. Super Mario Bros.The RadBeacon™ app is the configuration utility for RadBeacon proximity beacons from Radius Networks that support Apple's iBeacon™ proximity services as well as other emerging proximity services.Lastly, if there is a hardware issue that will not resolve and your earbuds are under warranty, Raycon will send you a new pair. They will help guide you towards a solution. Another is to call Raycon’s excellent customer service. One is to read the manual or go online and ask for more detailed help. If you are still experiencing problems with resetting, charging, or pairing your Raycon earbuds, there are three possible options left to you. Ensure your power source is functioning and that the metal connection into the case is not bent or obstructed in any way.They are readily available on amazon or electronic stores. Ensure there is no damage to the charging cable, and if there is, try a new cable.If they can’t, they will not make the connection to the charger, and you won’t be able to charge your Raycon earbuds. Also, makes sure the connection pins can recede and retract properly.Use a soft tissue and a toothpick to wipe and clean away any obstructions. Ensure the connection pins between the earbuds and the case are cleared of any gunk or debris.If the case is open, they will not charge. Make sure the capsule is closed when your earbuds are in charging mode.If your Raycon earbuds have stopped charging, or the charging capsule has stopped charging, here’s what you can do. What do I do if my Raycon earbuds won’t charge? If you hear the voice prompt “power on” and then “connected,” your two buds have paired. Red and blue lights flashing alternately means that the earbuds are waiting to pair with each other. Both have blue and red LED lights inside them.Ī solid blue light flashing means the earbuds are powering one. This is a sign that your left and right Raycon earbuds are paring with each other. Why is one of my Raycon earbuds blinking red and blue? Click on Raycon to pair with your device. You should see your Raycons listed in the Bluetooth pairing section. Now, go to the Bluetooth settings on your phone. Hold down on the button on both ears until you hear: “Raycon power on.” The Raycons will first connect to each other before pairing with your device. If they are not charged, they won’t pair. Start by putting the earphones in your ears, and make sure they are both fully charges. Hold the power button down for five seconds to turn off and back on again. Adjust the volume to ensure it’s in the right spot.įailing that, you can try to clear the Bluetooth pairing list on whatever device you’re using. If the sound isn’t working on your Raycon H20s, make sure they are fully charged, and make sure they are both on. Find Racon E50/Raycon E100 on your device and pair them.For 30 seconds, hold down the Earbuds to power off. Delete Raycon from all Bluetooth menus of paired devices.If you’re having this problem with your E50 or E100 Raycons, here’s what to do: Leave them there for a moment before removing them and rebooting them. Turn the earbuds off and put them inside their case. Reboot your earbuds by deleting the Raycon names from your Bluetooth settings on all paired devices. Have your Raycon earbuds have stopped pairing with your device? Is the sound cutting out on you constantly? Here’s how you can fix this problem for Raycons different earbud models: E25/E55 Your earphones will say “connected,” and you can begin using them. Once you see the Raycon name appear in the Bluetooth section, press it to connect. Wait for them to pair with each other before pairing with your mobile device.
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